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02Area of work

Operations & workflows

The same manual steps. Every order. A connected path to production.

Automate the repeatable logic of your business processes, including the work nobody sees: checks, updates and hand-offs that run in the background across the systems you already use.

Process automationBackground jobsERP & system integrationBusiness rules
3 projects in this area

Order to production

Client · custom joinery manufacturer

Turns bespoke joinery orders into bills of materials, integrated with SAP and the machine production orders.

Next: Parameterising the rest of the product range so more order types are covered.

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Customer service automation

NTT DATA · logistics operator

AI automation for customer service support at a logistics operator, with +40% productivity across the team. I led delivery with full commercial, risk and contractual responsibility.

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A personal AI ecosystem

Personal · our own hardware

Assistants, a second brain and connected workflows for notes, tasks, expenses and the calendar. Everything runs on our own hardware and stays private.

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Let’s find your starting point

What’s slowing
your team down?

Tell me about the process, the people and where things get stuck. I’ll read it myself.

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