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Customer service automation

AI automation for customer service support at a logistics operator, with +40% productivity across the team. I led delivery with full commercial, risk and contractual responsibility.

ContextNTT DATA · logistics operator
Project statusIn production
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Demo coming soon.

In preparation · Fictional data

An interactive version with fictional data is on its way, like the ones in the featured cases.

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your team down?

Tell me about the process, the people and where things get stuck. I’ll read it myself.

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